Our People Drive Results
Our team
LEADERSHIP, VISION
Erik McCauley, CEO
Erik is a founding partner at Support Agency. Raised in Greenwich, CT, Erik has over 15 years of experience in information technology integration, working with some of the most respected hedge fund, private equity, retail, media, marketing, manufacturing and technology firms within the United States.
With an educational background in business process management and a deep understanding of technology solutions, Erik utilizes his unique blend of skills to consistently improve the Support Agency’s Products & Service Delivery Model to provide extraordinary client experiences each and every day.
THERAPY, PSYCHIATRY, COACHING
David Curtis
David oversees the Professional Services Practice at Support Agency. He brings 18 years of functional and technical management to the company. Prior to joining the Support Agency, David’s previous experience encompasses 10 years of technology management with some of the largest financial institutions worldwide. While focusing on Project Management, David began developing channel partnerships which have established business opportunities for Axiom.
With an engineering background from NJIT, David has extensive experience in managing application deployment and integration. This includes voice systems, market data infrastructure, and development/relocation of tech room build-outs and complex telecommunication integrations.
INFRASTRUCTURE DESIGN
Colin Marsh
Colin is an Information Technology professional with over 10 years of industry experience. He has extensive experience in understanding the technological needs unique to each client and is skilled in developing customized solutions that are delivered “On Time and On Budget.” Colin’s past experience includes assisting the New York City Government’s Human Services Division with streamlining its helpdesk support model and developing efficient practices and procedures. Colin was a Technology Consultant to the Diocese of Bridgeport and a Network Administrator at Greenwich Catholic in Greenwich, CT.
Colin now works with Support Agency as a Senior Solutions Architect and Project Manager. Within Support Agency, he manages numerous projects from server infrastructure overhaul to deployment of VPN portals for financial service organizations. He uses his extensive re-architecture experience to create efficient, cost-effective networks for our clients.
SUPPORT OPERATIONS
Gina Vargas
Gina leads the service delivery team and shared services for Support Agency. Working closely with Erik McCauley for over 8 years, Gina brings a unique blend of operational and human capital management experience to the firm.
Gina traveled an unusual path to technology over the past 20 years. She started her career at Ruth Exhibition Companies with an emphasis on Operations. From there she moved to an events-based software company as the Director of Training focusing on operationalizing the software into the client’s workflow. Gina took her experience to work at a smaller MSP, IT Technology, where she held the position of Sr. Director of Operations. This unique combination has proven extremely beneficial to Support Agency’s cultural, talent acquisition, employee retention, and overall streamlined processes.
At Support Agency, Gina believes that a company cannot be successful without a strong team rowing in the same direction. She believes that this is what sets Support Agency apart from others.